ITIL® CDS CREATE DELIVER SUPPORT IN PHILADELPHIA , UNITED STATES
This module covers the ‘core’ service management activities and expands the current scope of ITIL to cover the ‘creation’ of services. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods, and tools.
Overview
The ITIL® 4 Specialist: Create, Deliver, and Support" (CDS) is one of the modules in the ITIL 4 certification scheme, specifically part of the ITIL 4 Managing Professional (MP) certification stream. The CDS module focuses on integrating value streams and activities to create, deliver, and support IT-enabled products and services.
Training Options
Classroom Training - Experience real-world situations and learn directly from active practitioners with accredited industry experts, and advance your knowledge through in-class activities.
Live Virtual Training-Attend instructor-led live online sessions from anywhere.
Learn about the latest updates in the Agile industry through tutorials, articles, interview Q&As, and case studies.
Course Curriculum
- Creating Value with Services:
- Ensuring Service Quality and Compliance:
- Creating a Service Value Stream:
- Providing Business Continuity:
- Supporting and Managing the Work Environment:
- Managing Knowledge:
- Continual Improvement of Services:
Course Details
Type: Forty (40) multiple choice carrying 1 mark each.
Duration: 90 minutes. Candidates sitting the examination in a language other than their native language have 25% extra time
Pass Score:70% (28of 40)
We also deliver ITIL® CDS CREATE DELIVER SUPPORT Training across multiple Locations
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Course specific FAQs
FAQs on Project Management Fundamentals
Scholaracad Learning provides 5 different modes of training in the form of:
- Instructor-led live online (virtual) training
- Instructor-led classroom training
- On-site group training
- Focused 1-to-1 training
- Self-paced E-learning
You can enroll for training by following below mentioned points:
- Select a course
- Select a schedule of your choice
- Select the mode of your training
- Click on “Enrol Now” button
- Fill the necessary details to make the payment
- Get all the course materials to prepare for the training
- Join the training on the scheduled date
Yes, you can opt for a customized schedule which is not there on the website. But getting custom schedules will depend on few criteria mentioned below:
- Focused 1-to-1 training can be customized as per your choice
- Group training of more than 5 participants can be customized
- On-site training can be customized as per clients’ requirement
Please check the website regularly to check for new offers and discounts happening throughout the year. You can also get in touch with one of our training consultants through chat to check if any discounts are available.
For all the certification training courses, you will receive their official certificate. Upon completion of the certification exam, the results will be immediately announced. If a participant has cleared the exam, your digital certificate will be made available immediately. But, if you require a hard copy of the certificate, you may incur additional cost and it will be delivered to your address in 2-3 weeks of time.
Once you enroll for training from Scholaracad Learning, you will receive:
- A copy of course material
- Study guide Prepared by SMEs
- Practice Tests
- Retrospective session
- Access to free resources
- Complimentary additional training session
- PDUs for relevant courses
- Course completion certificate/Official certificate
Please check out our refund policy page to know more if you cancel your enrolment.
No, English is the preferred language for the mode of training delivery. Any language other than English will have to be custom request which will be fulfilled at additional cost and availability of a native language trainer.
If you would like to know more about a course, you can mail us at support@Scholaracadlearning.com or call us at (+91 96202-00784) or chat with our training consultant to get your query resolved.
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