ITIL® 4 Specialist: Drive Stakeholder Value is a module within the ITIL 4 framework, which is a widely recognized approach to IT service management. This module focuses on understanding stakeholder needs and driving value through services. It's essential for professionals who are involved in managing stakeholder relationships and ensuring that services meet stakeholders' expectations and bring value to the business.
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Here are the key components and aspects covered in the ITIL 4 Specialist: Drive Stakeholder Value module:
Type: Forty (40) multiple choice carrying 1 mark each.
Duration: 90 minutes. Candidates sitting the examination in a language other than their native language have 25% extra time
Pass Score:70% (28 of 40)
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Yes, you can opt for a customized schedule which is not there on the website. But getting custom schedules will depend on few criteria mentioned below:
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For all the certification training courses, you will receive their official certificate. Upon completion of the certification exam, the results will be immediately announced. If a participant has cleared the exam, your digital certificate will be made available immediately. But, if you require a hard copy of the certificate, you may incur additional cost and it will be delivered to your address in 2-3 weeks of time.
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No, English is the preferred language for the mode of training delivery. Any language other than English will have to be custom request which will be fulfilled at additional cost and availability of a native language trainer.
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