The Most Effective ITIL FOUNDATION Exam Preparation

16 hours of instructor led Training
Innovative, tailor-made solutions for your requirements
Our Flexi Pass offers you the flexibility to repeat the training in one year
200+ Question with Rational to practice
Get Exam Voucher within Training Cost
After Training support for exam prepration
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ITIL FOUNDATION Among the Highest Paying Certifications

Annual Average Salaries In USD
Sr Consultant
$ 68 K
$ 50 K
$ 85 K
Min
Average
Max
Consultant
$ 68 K
$ 50 K
$ 85 K
Min
Average
Max
IT Manager
$ 68 K
$ 50 K
$ 85 K
Min
Average
Max
Hiring Companies
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The ScholarAcad Advantage

High quality content
Progressive, bespoke content to achieve the learning objective. Includes case studies, examples and assessments
Customized approach
Based on the history, size, location, sector and training objectives of your organisation
Skill Development
Acquire new skills or enhance existing ones.
Competitive Advantage
Stay ahead of industry trends and competitors.
Make a Positive Impact on the World
Use your newfound knowledge to contribute to community.
Create a Culture of Innovation
Encourage peers to think creatively and experiment with new innovation.
#1 Best Seller
Online Training
Learn in Expert-Led Sessions

Solid Experiential Learning

16 hours of instructor led Training
200+ Question for practice to ace the Exam
Training and Exam cost inclusive
Get trained with ITIL V4 Master

25% off     26 May 2025

USD1700 USD 1275
Business Group Training
Learn in Expert-Led Sessions

Solid Experiential Learning

Training at Your Facility learn in a collaborative environment.
Customized Training based on your Business needs
Participate in interactive sessions with peers.
Receive guidance from industry experts.
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Our Learners Love Us

Scholaracad's ITIL v4 Foundation training was work eye-catching! James simplified the concepts and made them easy to grab. The great learning experience helped me learn quickly and pass with 90%! Was skeptical about online training, but it was very engaging. Will be back for more training.

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Zachary R.
IT Project Manager
Curriculum

1.1 The basic key definitions of:

  • Service
  • Utility
  • Warranty
  • Customer
  • User
  • Service management
  • Sponsor

1.2 Describing Key Concepts of Creating Value & Services:

  • Cost
  • Value
  • Organization
  • Outcome
  • Output
  • Risk
  • Utility
  • Warranty

1.3 Describes Key Concepts of Service Relationship:

  • Service offering
  • Service relationship management
  • Service provision
  • Service consumption

2.1 Describe the nature, use, and interaction of the guiding principles

2.2 Explain the use of the guiding principles

  • Focus on value
  • Start where you are
  • Progress iteratively with feedback
  • Collaborate and promote visibility
  • Think and work holistically
  • Keep it simple and practical
  • Optimize and automate

3.1 Explain the four dimensions of service management:

  • Organizations and people
  • Information and technology
  • Partners and suppliers
  • Value streams and processes

3.1 Explain the four dimensions of service management:

  • Organizations and people
  • Information and technology
  • Partners and suppliers
  • Value streams and processes

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Your Path to Acing Your ITIL FOUNDATION Exam

Understand the ITIL 4 Framework
Familiarize yourself with the key concepts, principles, and components of ITIL 4.
Study the Core Publications
Pay attention to the key concepts, definitions, and best practices outlined in these publications.
Practice with Sample Questions
Solve numerous sample questions to assess your understanding and identify areas for improvement.
Join a Study Group or Online Community
Collaborate with other ITIL 4 learners to discuss topics, share insights, and stay motivated
Create a Study Plan
Develop a structured study plan that outlines your study schedule, topics to cover, and practice sessions.
Practice Under Exam Conditions
Time yourself to get accustomed to the exam duration and pacing
Get Certified
Ace your Exam
1
2
3
4
5
6
7
Understand the ITIL 4 Framework
Familiarize yourself with the key concepts, principles, and components of ITIL 4.
Study the Core Publications
Pay attention to the key concepts, definitions, and best practices outlined in these publications.
Practice with Sample Questions
Solve numerous sample questions to assess your understanding and identify areas for improvement.
Join a Study Group or Online Community
Collaborate with other ITIL 4 learners to discuss topics, share insights, and stay motivated
Create a Study Plan
Develop a structured study plan that outlines your study schedule, topics to cover, and practice sessions.
Practice Under Exam Conditions
Time yourself to get accustomed to the exam duration and pacing
Get Certified
Ace your Exam
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Learning Objectives

1
Understand the ITIL V4 Framework
Grasp the core concepts, principles, and components of the ITIL V4 framework.
2
Familiarize Yourself with the ITIL V4 Lifecycle
Learn about the four stages of the ITIL V4 lifecycle: strategy, design, transition, and operate.
3
Understand the ITIL V4 Value Chain
Learn how the ITIL V4 value chain connects IT services to business outcomes.
4
Master the ITIL V4 Practices
Study the key practices within the ITIL V4 framework, such as incident management, problem management, change management, and service level management.
5
Apply ITIL V4 Concepts to Real-World Scenarios
Practice applying ITIL V4 concepts to various IT service management scenarios.
6
Prepare for the ITIL V4 Foundation Exam
Develop effective study strategies and practice with mock exams to assess your knowledge and identify areas for improvement.
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Who This Course Is For

IT Service Manager
IT Portfolio Manager
Service Transition Manager
Service Operations Manager
Service Asset and Configuration Manager
Incident Manager
Scholaracad - WHO CAN ATTEND THE ITILV4 FOUNDATION IT Certification in North Carolina

Prerequisites and Eligibility

There are no formal prerequisites for the ITIL Foundation certification.
This certification is suitable for individuals at all levels of experience.
A basic understanding of IT terminology will be helpful.
Scholaracad PREREQUISITES FOR ITILV4 FOUNDATION IT Certification in North Carolina
Frequently Asked Questions
Career
Benefits
Duration
Certification
Resources
Training
Certification and Career Opportunities

ITIL 4 Foundation certification can enhance your career by:

  • Demonstrating your expertise in IT service management
  • Improving your job prospects
  • Increasing your earning potential
  • Providing professional development
  • Networking opportunities

Yes, ITIL 4 Foundation certification can significantly improve your career advancement prospects.

ITIL 4 Foundation certification can open doors to various IT service management roles, including:

  • IT Manager
  • IT Service Manager
  • IT Operations Manager
  • IT Project Manager
  • IT Consultant

ITIL 4 Foundation certification is highly relevant for IT professionals as it provides a comprehensive framework for managing IT services effectively.

Yes, ITIL 4 Foundation certification can increase your chances of promotion by demonstrating your expertise in IT service management.

ITIL 4 Foundation certification can open doors to new career opportunities and accelerate your career growth.

Yes, ITIL 4 Foundation certification can increase your earning potential by making you a more valuable asset to employers.

ITIL 4 Foundation certification can improve job security by making you more marketable and increasing your chances of finding new employment opportunities.

ITIL 4 Foundation certification is valued in a variety of industries, including:

  • Financial services
  • Healthcare
  • Government
  • Technology

While not strictly essential, ITIL 4 Foundation certification can be beneficial for IT project managers as it provides a framework for managing IT services effectively.

ITIL 4 Foundation certification can significantly enhance your resume by demonstrating your expertise in IT service management.

Yes, ITIL 4 Foundation certification can help you transition to new job roles within the IT service management field.

While ITIL 4 Foundation certification is primarily focused on IT service management, it can also benefit non-IT professionals who need to understand and interact with IT services.

ITIL 4 Foundation certification can provide a solid foundation for transitioning into IT service management roles or other related fields.

After obtaining ITIL 4 Foundation certification, you can consider pursuing advanced ITIL certifications such as ITIL 4 Managing Professional or ITIL 4 Strategic Leader.

ITIL 4 Foundation certification provides a structured framework for IT service management, enhancing your skills and knowledge.

While not always mandatory, ITIL 4 Foundation certification can be a significant advantage for IT management roles.

The long-term career benefits of ITIL 4 Foundation certification include:

  • Increased earning potential
  • Career advancement
  • Job security
  • Professional development
  • Networking opportunities

Yes, ITIL 4 Foundation certification is recognized globally, which can increase your chances of securing international job opportunities.

ITIL 4 Foundation certification can align with career goals in IT service management by providing a solid foundation for your professional development.

ITIL 4 Foundation certification can boost your career by:

  • Demonstrating your expertise in IT service management
  • Improving your job prospects
  • Increasing your earning potential
  • Providing professional development
  • Networking opportunities

ITIL 4 Foundation certification can open doors to various IT service management roles, including:

  • IT Manager
  • IT Service Manager
  • IT Operations Manager
  • IT Project Manager
  • IT Consultant

ITIL 4 Foundation certification can significantly impact your salary expectations by making you a more valuable asset to employers.

The career benefits of ITIL 4 Foundation certification include:

  • Enhanced career prospects
  • Increased earning potential
  • Improved job security
  • Professional development
  • Networking opportunities

ITIL 4 Foundation certification can help with career advancement by:

  • Demonstrating your expertise in IT service management
  • Providing a structured approach to IT service management
  • Opening doors to new career opportunities

ITIL 4 Foundation certification can help you develop skills in:

  • IT service management
  • IT governance
  • IT risk management
  • IT strategy
  • IT operations

ITIL 4 Foundation certification is widely recognized as the leading IT service management certification. It provides a comprehensive framework for managing IT services effectively.

After achieving ITIL 4 Foundation certification, you can consider pursuing advanced ITIL certifications or transitioning into IT service management roles such as IT Manager, IT Service Manager, or IT Consultant.

ITIL 4 Foundation certification can significantly enhance your resume by demonstrating your expertise in IT service management.

Yes, ITIL 4 Foundation certification can help you advance to managerial positions by demonstrating your expertise and leadership skills.

ITIL 4 Foundation certification can make you more competitive in the job market by demonstrating your knowledge and skills in IT service management.

ITIL 4 Foundation certification can help you transition to new job roles within the IT service management field by providing a solid foundation in ITIL best practices.

ITIL 4 Foundation certified individuals can pursue advanced ITIL certifications, attend conferences and workshops, and participate in professional organizations.

ITIL 4 Foundation certification provides a structured framework for IT service management, helping you develop the skills and knowledge needed to manage IT services effectively.

ITIL 4 Foundation certification is valued in a variety of industries, including:

  • Financial services
  • Healthcare
  • Government
  • Technology

To leverage ITIL 4 Foundation certification for promotions, highlight your expertise in IT service management and demonstrate how your skills have contributed to the organization's success.

ITIL 4 Foundation certified professionals often hold job titles such as:

  • IT Manager
  • IT Service Manager
  • IT Operations Manager
  • IT Project Manager
  • IT Consultant

ITIL 4 Foundation certification can provide valuable knowledge and skills for IT project managers, helping them to manage projects effectively and align IT with business objectives.

ITIL 4 Foundation certification can open doors to new career opportunities and accelerate your career growth.

ITIL 4 Foundation certification can provide opportunities to network with other IT professionals and build relationships within the IT industry.

Yes, ITIL 4 Foundation certification is recognized globally, which can increase your chances of securing international job opportunities.

ITIL 4 Foundation certification can enhance your credibility as an IT consultant by demonstrating your expertise in IT service management. This can make you more attractive to clients and increase your chances of securing consulting roles.

The key career advantages of having ITIL 4 Foundation certification include:

  • Enhanced credibility and expertise
  • Improved job prospects
  • Increased earning potential
  • Professional development
  • Networking opportunities

ITIL 4 Foundation certification can provide a solid foundation for your long-term career goals in IT service management by demonstrating your expertise and opening doors to new opportunities.

While not always explicitly required, ITIL 4 Foundation certification can be beneficial for a variety of IT roles, including:

  • IT Manager
  • IT Service Manager
  • IT Operations Manager
  • IT Project Manager
  • IT Consultant

ITIL 4 Foundation certification can demonstrate your expertise in IT service management and leadership skills, which can increase your chances of achieving leadership positions.

ITIL 4 Foundation certification can improve IT service delivery by providing a structured framework for managing IT services effectively.

ITIL 4 Foundation certification can help you manage IT teams more effectively by providing a common language and framework for understanding IT service management.

ITIL 4 Foundation certification can provide a valuable foundation for career development in tech roles, particularly those related to IT service management.

ITIL 4 Foundation certification can enhance project management opportunities by providing a structured approach to managing IT projects and aligning them with business objectives.

ITIL 4 Foundation certification can enhance your credibility as an IT consultant and increase your chances of securing consulting roles.

ITIL 4 Foundation certification can improve job security by making you a more valuable asset to employers and increasing your marketability in the job market.

ITIL 4 Foundation certification can play a significant role in career progression within IT departments by demonstrating your expertise and opening doors to new opportunities.

ITIL 4 Foundation certification can improve your career mobility in IT by making you more marketable and increasing your chances of finding new employment opportunities.

The top benefits of ITIL 4 Foundation certification for IT professionals include:

  • Enhanced credibility and expertise
  • Improved job prospects
  • Increased earning potential
  • Professional development
  • Networking opportunities

ITIL 4 Foundation certification can significantly influence career advancement in IT service management by demonstrating your expertise and providing a solid foundation for your professional development.

ITIL 4 Foundation certification can open doors to various career opportunities, including:

  • IT Manager
  • IT Service Manager
  • IT Operations Manager
  • IT Project Manager
  • IT Consultant

ITIL 4 Foundation certification can enhance your qualifications for IT roles by demonstrating your understanding of IT service management best practices.

Without ITIL 4 Foundation certification, you may miss out on career opportunities and advancement within the IT service management field.

ITIL 4 Foundation certification can improve your job performance in IT roles by providing a structured framework for managing IT services effectively.

ITIL 4 Foundation certification can provide a valuable foundation for career changers who are interested in transitioning into IT service management roles.

ITIL 4 Foundation certification can provide a solid foundation for career growth in IT governance by demonstrating your expertise in IT service management and governance best practices.

ITIL 4 Foundation certification can play a significant role in achieving IT leadership positions by demonstrating your expertise and leadership skills.

ITIL 4 Foundation certification can positively impact your career trajectory in IT services by providing a solid foundation for your professional development and opening doors to new opportunities.

The career development benefits of completing ITIL 4 Foundation training include:

  • Enhanced credibility and expertise
  • Improved job prospects
  • Increased earning potential
  • Professional development
  • Networking opportunities

ITIL 4 Foundation certification can contribute to professional recognition by demonstrating your expertise in IT service management.

The employment benefits of having ITIL 4 Foundation certification include:

  • Improved job prospects
  • Increased earning potential
  • Enhanced job security
  • Career advancement opportunities

ITIL 4 Foundation certification can assist in career planning by providing a clear path for professional development and career advancement within the IT service management field.

ITIL 4 Foundation certified professionals can access a variety of career development resources, including:

  • Professional organizations
  • Networking groups
  • Online courses
  • Conferences and workshops
  • Mentorship programs

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North Carolina: A Hub for Technology, Learning, and Careers

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Need More Information ?

Have more questions or need personalized guidance ?

Scholaracad - Contact Learning Advisor for ITILV4 FOUNDATION IT in North Carolina

Our ITIL FOUNDATION Instructors in North Carolina

Based in: Chicago, USA

Looking to understand and implement COBIT 2019 for effective IT governance and management? Meet Alistair Finch, a highly experienced and certified COBIT trainer based in Chicago. Alistair is dedicated to helping organizations leverage the COBIT 2019 framework to achieve their enterprise goals.

Professional Background:

Alistair has over 14 years of experience in IT governance, risk management, and compliance across various industries. He has a deep understanding of the COBIT framework and its practical application in enhancing enterprise IT value.

Certifications & Strong Knowledge:

  • COBIT® 2019 Foundation
  • COBIT® 2019 Design and Implementation
  • Strong Knowledge: IT Governance, Enterprise IT Management, IT Risk Management, Regulatory Compliance

Teaching Philosophy:

Alistair believes in a practical, case-study-driven approach to COBIT training, focusing on real-world implementation challenges and solutions. His teaching philosophy emphasizes:

  • Understanding COBIT 2019 Principles: Deeply exploring the key concepts, principles, and components of the COBIT 2019 framework.
  • Applying COBIT 2019 in Practice: Providing practical guidance on designing and implementing a tailored governance framework using COBIT 2019.
  • Connecting Governance with Business Goals: Demonstrating how effective IT governance contributes to achieving enterprise objectives.
  • Exam Success Focus: Providing comprehensive preparation for COBIT 2019 Foundation and Design and Implementation exams.

Course Offerings:

Alistair offers a range of COBIT 2019 training programs:

  • COBIT® 2019 Foundation Certification Courses (In-Person and Virtual).
  • COBIT® 2019 Design and Implementation Workshops.
  • Customized COBIT 2019 Training for Organizations.

Why Choose Alistair?

  • Local Expertise: Based in Chicago, Alistair understands the US business and regulatory environment.
  • COBIT 2019 Focus: Expertise specifically in the latest version of the COBIT framework.
  • Practical Implementation Experience: Extensive experience in helping organizations adopt COBIT.
  • Clear and Engaging Instructor: Known for his ability to explain complex governance concepts clearly.

Location:

Alistair is based in Chicago, USA, and offers training across the USA and virtually.

Alistair Finch


Experience: 14 years

COBIT 2019 Foundation

Based in: New York, USA

Looking to master Agile and Scrum methodologies with a focus on EXIN Agile Scrum Master in the USA? Meet Emily Carter, a highly experienced and certified Agile and Scrum trainer based in New York. Emily is dedicated to helping individuals and teams adopt and excel with Agile and Scrum practices.

Professional Background:

Emily has over 10 years of experience working with Agile and Scrum frameworks in various industries, including software development, finance, and e-commerce in the USA. She has a deep understanding of different Agile approaches and is passionate about fostering high-performing teams.

Certifications & Strong Knowledge:

  • EXIN Agile Scrum Master
  • Certified ScrumMaster (CSM)
  • Agile Fundamentals
  • Strong Knowledge: Project Management Professional (PMP)®, Six Sigma, DevOps

Teaching Philosophy:

Emily believes in a practical, hands-on approach to Agile and Scrum training, focusing on real-world application and team collaboration. Her teaching philosophy emphasizes:

  • Interactive Learning: Utilizing simulations, group activities, and discussions to ensure practical understanding.
  • Agile Principles and Values: Deeply exploring the core values and principles of Agile and Scrum.
  • EXIN Agile Scrum Master Focus: Providing specific guidance and preparation for the EXIN certification.
  • Continuous Improvement: Fostering a mindset of continuous improvement within teams.

Course Offerings:

Emily offers a range of Agile and Scrum training programs:

  • EXIN Agile Scrum Master Certification Workshops (In-Person and Virtual).
  • Scrum Master Certification Courses (CSM).
  • Agile Fundamentals and Practitioner Courses.
  • Customized Agile and Scrum Training for Organizations.

Why Choose Emily?

  • Local Expertise: Based in New York, Emily understands the US business environment.
  • EXIN Certified: Holds the EXIN Agile Scrum Master certification.
  • Practical Experience: Extensive experience implementing Agile and Scrum in diverse settings.
  • Strong Knowledge Background: Comprehensive understanding of PMP, Six Sigma, and DevOps.

Location:

Emily is based in New York, USA, and offers training across the USA and virtually.

Emily Carter


Experience: 10 years

EXIN Agile Scrum Master Scrum Master Certification

Based in: Austin, Texas, USA

Are you ready to take your project management career to the next level and achieve your PMP certification? Look no further than Sarah Chen, a highly experienced and passionate project management professional dedicated to helping you succeed. With a proven track record of guiding individuals through the PMP exam process, Sarah brings a practical, engaging, and results-oriented approach to training.

Professional Background:

Sarah has over 15 years of experience leading and managing complex projects across diverse industries, including technology, healthcare, and finance. Her hands-on experience provides her with a deep understanding of the Project Management Body of Knowledge (PMBOK®) and its real-world application. She has successfully navigated various project methodologies, including Waterfall, Agile, and Hybrid, giving her a comprehensive perspective on effective project management practices.

Certifications:

  • **Project Management Professional (PMP)**®
  • **Agile Certified Practitioner (PMI-ACP)**®
  • **Certified ScrumMaster (CSM)**®
  • ITIL Foundation Certified

Teaching Philosophy:

Sarah believes that effective PMP training goes beyond simply memorizing facts. Her teaching philosophy centers around:

  • Practical Application: Connecting PMBOK® concepts to real-world scenarios and case studies.
  • Interactive Learning: Utilizing engaging discussions, group activities, and practice exercises to reinforce learning.
  • Personalized Guidance: Providing individual support and addressing specific learning needs.
  • Exam Readiness: Equipping students with effective test-taking strategies and ample practice questions to build confidence.

Course Offerings:

Sarah offers a range of PMP training options to suit different learning preferences and schedules, including:

  • Intensive PMP Exam Prep Bootcamps (In-Person and Virtual): Focused, fast-paced programs designed to cover all essential PMBOK® Guide knowledge areas and process groups.
  • Flexible Online PMP Training Courses: Self-paced modules with interactive elements, allowing you to learn at your own pace.
  • Customized Corporate PMP Training: Tailored programs designed to meet the specific needs of organizations looking to upskill their project management teams.

Why Choose Sarah?

  • Local Expertise: Based in Austin, Texas, Sarah understands the local business landscape and can provide relevant examples and insights.
  • Experienced Instructor: Her extensive project management experience and proven teaching abilities ensure you receive high-quality instruction.
  • Comprehensive Curriculum: Her courses are aligned with the latest PMBOK® Guide and cover all the necessary material for exam success.
  • Supportive Learning Environment: Sarah fosters a collaborative and encouraging atmosphere where students feel comfortable asking questions and learning from each other.

Location:

Sarah is based in Austin, Texas, USA, and offers in-person training sessions within the region. She also provides virtual training options for individuals and teams across the United States.

Sarah Chen


Experience: 15 years

PMP Certification

Earn The Coveted ITIL FOUNDATION Certification

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