ITIL® 4 Specialist: Drive Stakeholder Value is a module within the ITIL 4 framework, which is a widely recognized approach to IT service management. This module focuses on understanding stakeholder needs and driving value through services. It's essential for professionals who are involved in managing stakeholder relationships and ensuring that services meet stakeholders' expectations and bring value to the business.
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Here are the key components and aspects covered in the ITIL 4 Specialist: Drive Stakeholder Value module:
Type: Forty (40) multiple choice carrying 1 mark each.
Duration: 90 minutes. Candidates sitting the examination in a language other than their native language have 25% extra time
Pass Score:70% (28 of 40)
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